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Shipping

Customers from Singapore

Orders placed and paid will be shipped within 3 business days excluding weekends and holidays. By placing an order via our website, we reserve the right to assume of the customer's awareness of the arrival date of the products that they have ordered. We charge a US$3 shipping fee for orders below US$25

Free Standard Mail by Singpost for orders between US$25 and US$50
Please allow 3-5 working days for parcel to reach you upon receiving postage confirmation email. Kindly note that this postage method is non-insured and Vario is not responsible for the lost of any normal mails.

Free Registered Mail by Singpost for orders between US$50 and US$100
Please allow 3-5 working days for parcel to reach you upon receiving postage confirmation email. A tracking number of up to 9 digits ( RCXXXXXXXXXSG ) will be provided and can be tracked on Singpost's website at www.singpost.com.

Free Courier Service for orders over US$100
Please allow 3 working days for parcel to reach you upon receiving confirmation email which can be tracked. Courier will need customer's phone number to arrange the delivery.

 

Customers outside of Singapore

Orders placed and paid will be shipped within 3 business days excluding weekends and holidays. By placing an order via our website, we reserve the right to assume of the customer's awareness of the arrival date of the products that they have ordered. We charge a US$6 shipping fee for orders below US$25. Countries like Argentina, Brazil, Chile, Egypt, Qatar, United Arab Emirates, Saudi Arabia, South Africa and some other countries where mails are not stable will only have express courier to choose from.

Free Registered Mail by Singpost/DHL for orders between US$20 and US$200
Please check out the following for parcel to reach you upon receiving postage confirmation email. A tracking number will be provided (2-3 days after you order) and can be tracked on Singpost's website at www.singpost.com or DHL ecommerce https://ecommerceportal.dhl.com/track/?locale=en_.

Customers in USA
We send 2 express bulk shipments to US on a weekly basis to be dropped at USPS hence there's no movement for the tracking for the 1st week or so. There will be updates once USPS have scanned the item and they will reach our customers faster than if we had sent them directly from Singapore.

 

Estimated Delivery Duration

10 working days for countries in Asia

10-20 working days for all other international deliveries including USA, Canada, UK, Australia.

15-30 working days for Africa and Middle East

Shipping to Africa, Middle East, South America and Philippines is not stable and we encourage customers to use express shipping.

 

Free Express DHL Courier Service for orders over US$200

Applicable to the following countries:

  • Australia
  • Belgium
  • Bulgaria
  • Brunei
  • Cambodia
  • Canada
  • China
  • Cyprus
  • Czech Republic
  • Denmark
  • Finland
  • France
  • Germany
  • Greece
  • Hong Kong
  • Indonesia
  • Japan
  • Lithuania
  • Luxembourg
  • Macau
  • Malaysia
  • Mexico
  • Monaco
  • Myanmar
  • Netherlands
  • New Zealand
  • Norway
  • Papua New Guinea
  • Philippines
  • Poland
  • Portugal
  • Romania
  • Slovak Republic
  • South Korea
  • Spain
  • Sweden
  • Switzerland
  • Taiwan
  • Thailand
  • United Kingdom
  • United States of America
  • Vietnam

International DHL Express delivery to major cities worldwide is approximately 5 Working Days excluding weekends.

 

Delivery time depends on your exact location and are impossible to guarantee. If you live in a remote location this may be longer and there may be extra charges involved. Delivery time do not consider any possible delay or problem with your customs process.

Any custom import, export, brokerage fees or local taxes that are obtained by an International shipment are the sole responsibility of the customer. We have no control over these charges and they vary from country to country.

Our watches are sent duties unpaid (DDU) so any tax and duties will be customer's responsibility. For customers who wants the watch sent duties paid (DDP), please do not hesitate to contact us for a quote. For the majority of retail customers it means  cheaper courier handling fees, less hassle with customs, and faster clearance. A personalized payment link will be emailed to you to make payment and you do not need to make any additional payments after this.

We reserve the rights to use other couriers other than DHL Express where its appropriate.


Please feel free to email us at customer_service@vario.sg if you have any shipping related questions.