Shipping

Customers from Singapore

Free Standard Mail by Singpost for orders between US$25 and US$50
Please allow 3-5 working days for parcel to reach you upon receiving postage confirmation email. Kindly note that this postage method is non-insured and Vario is not responsible for the lost of any normal mails.

Free Registered Mail by Singpost for orders between US$50 and US$100
Please allow 3-5 working days for parcel to reach you upon receiving postage confirmation email. A tracking number of up to 9 digits ( RCXXXXXXXXXSG ) will be provided and can be tracked on Singpost's website at www.singpost.com.

Free Courier Service for orders over US$100
Please allow 3 working days for parcel to reach you upon receiving confirmation email which can be tracked. Courier will need customer's phone number to arrange the delivery.

Customers outside of Singapore

Orders placed and paid will be shipped within 3-5 business days excluding weekends and holidays. By placing an order via our website, we reserve the right to assume of the customer's awareness of the arrival date of the products that they have ordered. We charge a US$6 shipping fee for orders below US$25 after discount is applied. Countries like Argentina, Brazil, Chile, Egypt, Qatar, United Arab Emirates, Saudi Arabia, South Africa and some other countries where mails are not stable will only have express courier to choose from.

Free Mailing service with tracking for orders between US$25 and US$200
Please check out the following for parcel to reach you upon receiving postage confirmation email. A tracking number will be provided (3-5 working days after you order) and you can track it using your national mail service around 1-2 weeks after you get your tracking number.

Customers in USA
We send 2-3 express bulk shipments to US on a weekly basis to be dropped at USPS hence there's no movement for the tracking for the 1st week or so. There will be updates once USPS have scanned the item and they will reach our customers faster than if we had sent them directly from Singapore.

T-Shirt Shipping Charges
Our Horology T-Shirts are fulfilled by our Print on Demand partners in their facilities while items such as watches, straps and accessories are fulfilled by us in Singapore. Unfortunately, we can't absorb the shipping cost for T-Shirts due to the thin margins.

Estimated Delivery Duration
10-20 working days for all international deliveries including USA, Canada, UK, Australia and Asia.

15-30 working days for Africa and Middle East. India might take longer.

Shipping to Africa, Middle East, South America and Philippines is not stable and we encourage customers to use express shipping.

Free Express DHL Courier Service for orders over US$200
Applicable to the following countries:

Australia
Belgium
Bulgaria
Brunei
Cambodia
Canada
China
Cyprus
Czech Republic
Denmark
Finland
France
Germany
Greece
Hong Kong
Indonesia
Japan
Lithuania
Luxembourg
Macau
Malaysia
Mexico
Monaco
Myanmar
Netherlands
New Zealand
Norway
Papua New Guinea
Philippines
Poland
Portugal
Romania
Slovak Republic
South Korea
Spain
Sweden
Switzerland
Taiwan
Thailand
United Kingdom
United States of America
Vietnam

International DHL Express delivery to major cities worldwide is approximately 5-8 Working Days excluding weekends.

Delivery time depends on your exact location and are impossible to guarantee. If you live in a remote location this may be longer and there may be extra charges involved. Delivery time do not consider any possible delay or problem with your customs process.

Any custom import, export, brokerage fees or local taxes that are obtained by an International shipment are the sole responsibility of the customer. We have no control over these charges and they vary from country to country.

Our watches are sent duties unpaid (DDU) so any tax and duties will be customer's responsibility. For customers who wants the watch sent duties paid (DDP), please do not hesitate to contact us for a quote. For the majority of retail customers it means cheaper courier handling fees, less hassle with customs, and faster clearance. A personalized payment link will be emailed to you to make payment and you do not need to make any additional payments after this.

We reserve the rights to use other couriers other than DHL Express where its appropriate.

Please feel free to email us at customer_service@vario.sg if you have any shipping related questions.